Shipping policy
# Shipping Policy
## Processing Time
All orders will be processed and shipped within 3–5 business days after payment confirmation. Processing times may be slightly delayed during holidays.
## Shipping Time
- Within Belgium: 10–20 business days
- Other EU countries: 10–20 business days
- International shipping: 10–20 business days
## Shipping Fees
- Within Belgium: €16, or free shipping on orders over €39
- Other EU countries: €16, or free shipping on orders over €39
- International shipping: €16, or free shipping on orders over €39
## Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number, which can be used to track your package status in real time.
## Customs and Duties
For international orders outside the EU, customs duties and import taxes may apply. These fees are the responsibility of the buyer, and the specific amount depends on the regulations of the destination country.
## Delivery Issues
If your package is lost or damaged, please contact us within 7 days of receipt via:
- Email: agxnrsn931323@hotmail.com
- Website: vutmart.com
## Return Shipping Costs
Return shipping fees are borne by the buyer unless the item has quality issues or was shipped incorrectly.