Track Your Order
Track Your Order
Everything you need to know about shipping & delivery
Free Shipping on orders over €39
Complete Address Required
Please provide your full address including city, state, and region to ensure timely delivery.
Order Processing Timeline
1
Order Confirmation
Double-check your order
Important: Please select the correct model and color. We cannot modify orders once submitted.
2
Processing
Within 48 hours
Orders processed within 48 hours. Extra time may be needed during holidays.
All orders ship from our warehouse in China.
3
Shipping & Tracking
Ships next day after processing
Shipping confirmation with tracking link will be sent via email.
Shipping Costs
Free on orders ≥ €39
Orders below €39: shipping fee calculated at checkout.
4
Delivery
Local delivery options
Delivered by local post office or local courier, usually with your regular mail.
Not home? A notice card will be left with collection instructions.
Customs: Your local office may require additional documents, possibly delaying delivery.
Free Shipping Policy
On all orders over €39
€39
Minimum Order
€0
Shipping Cost
Global
Coverage
Free shipping applies to subtotal after discounts, before taxes and duties.
How to Track Your Order
Direct Tracking
- Visit courier's website
- Contact us for help
- Use email tracking link
Your Responsibility
It is your sole responsibility to track your order. If tagged "Return to Sender" due to failure to follow up, we cannot offer free refund or replacement.
Customs & Import Taxes
Tax-Free Display Prices
Prices are tax-free in USD. You may need to pay duties and taxes upon receipt.
Your Payment Responsibility
Import taxes and customs fees are determined by your local office. Payment is your responsibility and not covered by us.
Low Probability of Charges
We avoid declaring high values whenever possible, so charges are unlikely.
Order Changes & Cancellations
Act Fast!
Contact us immediately to change or cancel. We process orders quickly!
Once processed, no changes can be made.
Cannot Cancel If:
- Order has been packed
- Order has already shipped
Quick Reference
Processing 48 hours
Shipping Next day
Free Ship Orders > €39
Tracking Your responsibility
Customs Paid by customer
Cancel Before processing