Track Your Order

Track Your Order

Everything you need to know about shipping & delivery

Free Shipping on orders over €39
17track.net
Global tracking
How to Track
Multiple methods
Customs & Taxes
Duties explained

Complete Address Required

Please provide your full address including city, state, and region to ensure timely delivery.

Order Processing Timeline

1
Order Confirmation
Double-check your order
Important: Please select the correct model and color. We cannot modify orders once submitted.
2
Processing
Within 48 hours
Orders processed within 48 hours. Extra time may be needed during holidays.
All orders ship from our warehouse in China.
3
Shipping & Tracking
Ships next day after processing
Shipping confirmation with tracking link will be sent via email.

Shipping Costs

Free on orders ≥ €39

Orders below €39: shipping fee calculated at checkout.

4
Delivery
Local delivery options
Delivered by local post office or local courier, usually with your regular mail.
Not home? A notice card will be left with collection instructions.
Customs: Your local office may require additional documents, possibly delaying delivery.

Free Shipping Policy

On all orders over €39

€39
Minimum Order
€0
Shipping Cost
Global
Coverage
Free shipping applies to subtotal after discounts, before taxes and duties.

How to Track Your Order

17track.net

Track 1200+ carriers worldwide in one place.

Visit 17track

Direct Tracking

  • Visit courier's website
  • Contact us for help
  • Use email tracking link

Your Responsibility

It is your sole responsibility to track your order. If tagged "Return to Sender" due to failure to follow up, we cannot offer free refund or replacement.

Customs & Import Taxes

Tax-Free Display Prices

Prices are tax-free in USD. You may need to pay duties and taxes upon receipt.

Your Payment Responsibility

Import taxes and customs fees are determined by your local office. Payment is your responsibility and not covered by us.

Low Probability of Charges

We avoid declaring high values whenever possible, so charges are unlikely.

Order Changes & Cancellations

Act Fast!

Contact us immediately to change or cancel. We process orders quickly!

Once processed, no changes can be made.

Cannot Cancel If:

  • Order has been packed
  • Order has already shipped

Quick Reference

Processing 48 hours
Shipping Next day
Free Ship Orders > €39
Tracking Your responsibility
Customs Paid by customer
Cancel Before processing

Still Have Questions?

Our customer service team is here to help

Contact Customer Service